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Written by Administrator   
Saturday, 07 July 2007 09:54

Free 30 days trial  of Live Support service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. WebsiteChat.net is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.

 

How it works?

1. Visitor clicks the Live Chat button on your Joomla site.

 

2. Your live chat window prompts visitor for name and email address.

3. Chat request is routed to available operators based on their status.

Automatic live chat routing

4. Operator receives chat request in Chat Operator Application including visitor's name, visited page and geo-location

Chat request notification in operating system taskbar

5. Chat begins between visitor and operator.

Live Help session between website visitor and company support team

6. Operator can access chats history in online control panel.

Live Support Chat history show in online control panel

Last Updated on Sunday, 16 May 2010 21:37
 
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